If you need answers to specific COVID-19 questions, check this list and find the agency who can best answer your questions: 

• Chautauqua County Public Health COVID-19 Hotline: 866-604-6789
• Business Questions: visit esd.ny.gov or call CCIDA Offices at (716) 661-8900
• New York State Department of Health COVID-19 Hotline: 888-364-3065 (available 24/7)
• Adult Protective Services/CASA: (716) 753-4447
• Child Abuse Registry: 1-800-342-3720 (available 24/7)
• Child Care Assistance: (716) 753-4192
• Child Support: (716) 753-4555 or email cccseu@co.chautauqua.ny.us
• HEAP (Heat Assistance): (716)753-4385
• Meals Assistance: Contact NY Connects at (716) 753-4582, (716) 363-4582 or (716) 661-7582
• Mental Health Crisis Hotline: 800-724-0461 (available 24/7)
• Office for the Aging Services:  Call NY Connects (716) 753-4582
• Temporary Assistance/SNAP: (716) 661-8200

Need something else? Contact “211” 24 hours a day, 7 days a week. Simply dial 2-1-1 or 888-696-9211, or visit www.211wny.org.